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SecureTeen is a comprehensive parental control application for your computers and cell phones. It is designed to provide you with easy controls to manage your child's online activities and to make their web surfing safe. SecureTeen also helps you to block unwanted games & apps, set time schedule for device usage, track location and various controls to protect your kid's device.
How SecureTeen works is fairly simple: : to start use of SecureTeen app, first you will need to Sign up an account/dashboard i.e. by configuring Parental Control app (blue icon app) on parental device or by logging into SecureTeen Web Dashboard in any browser of your PC or phone.
Step-1: After successful signup, you will add a device on dashboard so that you may find installation steps to perform Child App’s Installation (Green icon app) on monitored kid’s device.
Step-2: Next you set rules and make changes to registered device on dashboard remotely i.e. by logging into your SecureTeen web-based dashboard Or Parent App.
Step-3: After that all you have to do is monitor the activities of your teen via some PC/Laptop or the mobile device.
SecureTeen is supported on the following platforms
SecureTeen Dashboard is the control center for your SecureTeen application. It is where you can manage devices, profiles (settings and data) and view reports at one place. You need a SecureTeen account to access your SecureTeen dashboard.
To obtain your SecureTeen account/dashboard, you will need to sign up with SecureTeen. This can be done by downloading and configuring SecureTeen Parental Control app on some android/iOS device. You may simply download blue-icon Parental App from Google Play/Apple App Store and signup for online dashboard with it.
You may also signup for SecureTeen with downloaded Child App on target device. Open Child app and select option “I don’t have registration code”. This option will guide you about how to get yourself registered with SecureTeen first.
You can access your SecureTeen dashboard either from SecureTeen website (on its LOGIN page) Or via SecureTeen Parent app i.e. by using your set login-credentials for SecureTeen account/app.
Open browser, type www.secureteen.com in the address bar , go to login page, then enter login information (username and password) in the login area. Press 'Login' button and you will be directed to your dashboard.
Otherwise; you can simply open Parent App on parental device and sign in with your set login-credentials.
If you forget the SecureTeen password, you must do one of the following
Please make sure that the location service is enabled on the device otherwise SecureTeen will not be able to report location. You can enable location service by going to Settings of phone.
To customize time intervals to report child's device location, follow the instructions below
Log in to your dashboard and identify the Child (John, in this case) for which you want to customize the settings and click Rules. A tab will be opened. Click Location Settings
Default interval to locate the device is 8 minutes. You can set it according to your requirements. Click Save Changes after altering the interval. If settings are pushed on device successfully, you will see 'Updated on Device(s)' message in green; otherwise, you will see 'Waiting for an update from device(s). Please click refresh button to view updated status after a few minutes'. Message in red indicates that the changed settings have not updated on device yet;
SecureTeen understands that you may need to have the same settings for all of your children. It allows users (clients) to set same Child Profile on multiple devices. Let's assume you have SecureTeen installed and configured on one of your child's device and now you want to install it on your other child's device. (SecureTeen allow you to monitor three devices if you have purchased the Basic License.) You may get this done following any of the two methods outlined below:
You can select the same Child Profile during installation when you are on 'Link Child' screen (while installing/configuring the device)
Or, you can configure the device against default or any other Child Profile for the time being and later re-link to a profile of your choice from your dashboard. See "Profile Management" section for details.
The “iBackup” functions just like the iTunes backup service. It can fetch data from iOS device through USB as well as WiFi connection.
Please note that WiFi backup can only be taken if both iOS device and MAC / Windows PC-Laptop (containing the properly configured iBackup app) are connected to same Wifi network.
To start configuration, you will need the following:
1. Apple device(s) to be configured, iPhone or iPad.
2. A Mac Book or Windows PC-Laptop(preferably your home computer).
3. In case of Windows PC/Laptop, iTunes must be installed in advance on PC or Laptop.
4. A USB cable (also known as your charge cable) to plug your child's Apple device into the computer (required only for the first backup )
5. Internet access.
If iBackup desktop App shows that the 'backup encryption' settings is enabled on target iOS device, then you do not need to worry. You can check device Options (check red arrow on image below) and disable encryption by clicking the “Disable” button next to “Backup Encryption” on popup window.
OR you can do this on iTunes:
To uncheck "encrypt local backups" in iTunes, you will need to complete the following steps:
If you are unable to do this, please go to Preferences in the iTunes menu. In Preferences, please select Devices. Delete all backups for your child's device in this list.
Adjusted device settings, but iBackup desktop App still says "Encryption Enabled"?
After adjusting the device settings, if the iBackup desktop app still says that encryption is enabled on the iPhone or iPad, then you may need to Reset the Settings of that device. Remember, this is not a complete Factory Reset that will affect your device's data. All it is going to do is remove your preferences for WIFI, Encryption, Bluetooth, Do Not Disturb, Notifications, General, Sounds, Brightness, Wallpaper, and Privacy.
NOTE: While this function does not remove any data from your iPhone, the software does recommend backing up your device to iTunes before doing this process.
Follow the steps below to Reset All Settings:
You might have issue either while configuring iBackup app or upon fetching latest iCloud backup (after configuration) if the WiFi Assist will be enabled on target iOS device. If this WiFi Assist is turned ON on an iOS device, it will be using a combination of cellular data & WiFi to make connections to the internet i.e. network of device will keep on switching between WiFi and cellular data in order to ensure internet stability overthere. Which is why this setting may prevent the iBackup App from recognizing the same WiFi network over target iOS device.
Actually for iBackup Method configuration as well as for its latest iCloud backups later on, you will need to make sure the connectivity of same internet connection on both devices i.e. MAC and target iOS device. The enabled WiFi Assist option may prevent connectivity of same internet connection on target iPhone as connected on other MAC device. So you will need to turn this WiFi Assist option OFF first, for successful configuration and fetch iCloud backup attempts of this new iBackup Method.
How to turn off WiFi Assist on an iPhone or iPad:
This could have happened if there was an interruption in your internet during the iCloud-backup upload. If the internet is not the issue, try switching your child's iOS device to Airplane Mode and try doing the backup again. If the problem still continues, reach out to SecureTeen Support for further assistance.
A Child Profile contains all the rules and settings which you wish to apply on a particular device. When you first create your main SecureTeen account, a Default Profile is created with default rules so that you don't have to spend much time on customizing your settings.
You can either create a child profile from SecureTeen Dashboard or from the SecureTeen application during installation.
To create a Child Profile from SecureTeen Dashboard , please log in to your dashboard, then Click "Settings" and then click "Children Profiles" and then click "Add New Child" link as shown in figure
When you click on 'Add New Child' a popup will appear
Enter 'Child Name' of your choice, child's 'Year of Birth', 'Gender' and select a 'Device' which you want be linked/mapped with this 'Profile'. 'Map Device' drop down menu will list all your devices that you have registered with SecureTeen during configuration process. It is an optional field. If you do not want any device to link with this 'Profile' right now, you can leave it unselected. You can link a device to any "Child Profile" later by following the instructions at "How to Link a child Profile to a Device". Click the 'Save' button when you are done.
During Installation and device configuration, on 'Link Child' screen, there is a button labeled 'Create Child's Profile' to create a Child Profile.
Link Child Screen during installation and device configuration
When you pick the 'Create Child's Profile' option you will see the 'Create Profile User' screen
Create Child's Profile
Here you need to provide your desired child name, birth year, and gender. After providing the information, hit the 'Create' button. This will create a new child profile as shown in the figure below.
Link Child Screen during installation and device configuration
Log in to your dashboard at www.secureteen.com website, and then open 'Account Settings' -> 'Children Profiles'. To edit child profile,(in this case John) click 'Edit Child Info' link as shown below.
A popup will appear as shown in Figure. You can edit any of the fields in edit mode.
Make any desired changes and press the save button.
If you want to map the profile on a device, you can either map the profile during installation/configuration step on device Or through SecureTeen dashboard once SecureTeen gets installed on device.
If you want to map a Child Profile on a device which already has SecureTeen then you can do it remotely from your SecureTeen dashboard.
Log in to your dashboard, open 'Account Settings' -> 'My Devices' and then Identify the device you wish to associate a child profile with(the device). Click 'Map Child Profile';
A popup will appear when you click 'Map Child Profile' link. The current mapped Profile on that device will show as selected in dropdown menu;
Once you select the Child Profile and click 'Map Child' button, this device will no longer be linked to previous Profile and all the rules that were previously active on the device will be overridden with the rules you have set for newly mapped Profile. Once you are sure about the child Profile and device to be linked, click 'Map Child' button.
Successfully Mapped Child
If the device gets successfully linked to the selected Profile, active devices column of the Child Profile will display the name of the device that you have just linked with that Child.
Linking child profile from a device is a fairly easy step. After installation, you just have to sign in to your SecureTeen account, register your device for this account and link child for this account.
This step will allow you to register your device against your account. After successfully logging in you will see the Register Device screen (Figure 4)
Figure 4 - Register Device
After registering your device, a 'Default' child will be created automatically. You can either use the 'Default' child or create a new one through the 'Create New Child' option.
Here you need to provide your desired child name, birth year, and gender. After providing the information, hit the 'Create' button and it will take you to 'Link Child' screen (Figure 5) Now press Next.
Once the child is successfully linked to the device, you will see 'Finish' screen which lists the features activated on this device; see Figure 7. Press Finish.
Figure 7 - Linked Successfully: Finish
If you do not have SecureTeen on your PC, you can link the child profile during installation.
Existing User Login: Enter your SecureTeen username and credentials; Press "Next" (Figure 3).
On successful login; select a name for your device, later on which will help you recognize your devices through your SecureTeen account while monitoring multiple devices. If you have any existing device against your SecureTeen account, you can select one from list of already registered devices. (Figure 4)
Now you need to choose your device linking type. There are two type of linking available for the SecureTeen account, Basic and Advance.
In Basic mode your all Machine Users will be mapped to a single SecureTeen Profile. Default profile will created automatically by administrator of the SecureTeen Dashboard. As shown in the Figure 5, Select first option and Press "Next". Now will lead you to finish page directly.
You can contact us by submitting a ticket at email@example.com Or Call us at +1 845 259 2974 (11 a.m to 7 p.m CST) Or contact us through our dashboard help chat.
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